FAQ1) How Can I Cancel My Order ?
To Cancel Any Order Please Reach Out To Or Customer Service – Team On 86-05-86-05-86.
2) How can I cancel certain items from my orders?
You can cancel any product from your order before it has been dispatched. To cancel an item, please reachout to our Customer Service team on 86-06-86-05-86.
3) How can I buy groceries , vegetables and fruits online from Grociaz ?
Ahhh Simple hai! Select the products one by one and add to cart. Once the product is added to your cart ?click on the cart icon ? press checkout button and it is done
4) I have forgotten my unique customer id or password ?
In case you have forgotten your customer id, please check your welcome message on mobile or callus at customer support number 86-05-86-05-86 In case you have forgotten your password, please click onForgot Password link on login page and enter your registered mobile number or call us at our customer support number .
5) Do I need to pay any other charges apart from my order value?
You don’t have to pay any other charges (Delivery Charges, Service Tax, Sales Tax, VAT) apart from your order value .
6) How can I check my previous purchase history?
Log In to your account → click on Billing History for details .
7) What are the payment modes? How I will pay you?
You can pay COD ( CASH ON DELEVERY ) debit card / credit card /net banking payment you can pay alsofrom your wallet like payumoney .
8) Are there any pre-requisites for ordering from Grociaz?
To place your final order, you need to register on Grociaz with the requested details. However, if you have notime to do registration, call us at customer support number 86-05-86-05-86 .
9) How can I make changes to my order before or after confirmation?
Before you have confirmed your order, you can simply add or remove items to or from your shopping cart.After order confirmation, changes can be made by reaching out to our Customer support number at 86-05-86-05-86 or email@example.com.
10) How will I know if an item in my order is unavailable?
If you have placed an order for a particular product and it later becomes unavailable due to unavoidablecircumstances, someone from our customer support team will get in touch with you to inform you of thesame. You could choose to cancel it from the order or select a replacement, if available and the bill will beedited accordingly .
11) What if you are late?
We have a 98% on time record. However, if we are going to be slightly late due to unavoidable circumstances like vehicle breakdown or traffic, our Customer Service team will be in touch to inform you of the same.